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Tag Archives: leadership
Gender Diversity: The Ying and Yang of Business
At times, the whole gender diversity discussion can easily fall into the positive discrimination banner. However, what is increasingly clear, is that both personal and scientific cross-roads are coinciding. Women and men are biologically different; and both bring positive attributes … Continue reading
Organisational Restructuring: Leverage Diversity of Thinking
So, your organisation has a set senior management team, and a concrete workforce. Given recent pressure to downsize, you have just undertaken a cost-cutting exercise and made “excess” staff redundant. In doing so, how did you decide the staff … Continue reading
Posted in Uncategorized
Tagged bias, diversity of thinking, leadership, prejudices, restructuring
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Doing More with Less: Leadership Lessons from an Entrepreneur
With the onset of the financial crisis, the financial world is in turmoil. Redundancies are announced on a daily basis, employees escorted out of corporate premises just as frequently. The corporate bodies are responding in a knee-jerk fashion: ‘let’s cut … Continue reading
Posted in Uncategorized
Tagged creativity, empowerment, engagement, faith, leadership
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The Key to Irresistible Service: Stand in your Customers Shoes (or Stilettos)
Banks are under great pressure to recoup some of the pennies that could momentarily redress their dire financial situations. I say momentarily, because with the wave of acquisitions and toxic asset re-evaluations, write-offs are mounting like stalactites on serious speed. … Continue reading
Posted in Diversity, Uncategorized
Tagged customer service, Diversity, irresistible service, leadership, loyalty
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Bottoms-up: a special recipe for innovation cocktail
A few years ago I was working for the world’s second largest spirits company. I was the first saleswoman the organisation had in Spain, its most strategically important market in Europe. I was given a geographical area, set the sales … Continue reading
Posted in Innovation
Tagged communication, Innovation, leadership, madrid, Marketing, mentoring, sales
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Leadership lessons from a failing business: UK / US PLC listen-up
With the onset of the financial crisis, the City is in turmoil. Redundancies are announced on a daily basis, employees escorted out of corporate premises just as frequently. The corporate bodies are responding in a knee-jerk fashion: ‘let’s cut our … Continue reading
Posted in Personal Development
Tagged creativity, empowerment, engagement, freedom, leadership, transparency
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