Jun
08
2009
At times, the whole gender diversity discussion can easily fall into the positive discrimination banner. However, what is increasingly clear, is that both personal and scientific cross-roads are coinciding. Women and men are biologically different; and both bring positive attributes to business. Positive discrimination is sidelined when metrics take over.
Readers of my blog will have [...]
Tags: gender diversity, leadership, metrics, performance
Jun
02
2009
So, your organisation has a set senior management team, and a concrete workforce. Given recent pressure to downsize, you have just undertaken a cost-cutting exercise and made “excess” staff redundant. In doing so, how did you decide the staff to keep, and the employees to “let go”?
One of the fastest things to happen in the [...]
Tags: bias, diversity of thinking, leadership, prejudices, restructuring
May
29
2009
With the onset of the financial crisis, the financial world is in turmoil. Redundancies are announced on a daily basis, employees escorted out of corporate premises just as frequently. The corporate bodies are responding in a knee-jerk fashion: ‘let’s cut our losses, let’s get rid of the extra “fat” in our organisation and let’s, effectively, [...]
Tags: creativity, empowerment, engagement, faith, leadership
Mar
04
2009
Banks are under great pressure to recoup some of the pennies that could momentarily redress their dire financial situations. I say momentarily, because with the wave of acquisitions and toxic asset re-evaluations, write-offs are mounting like stalactites on serious speed.
So, banks are forcing businesses and consumers in any way they can to cough up the [...]
Tags: customer service, diversity, irresistible service, leadership, loyalty
Feb
18
2009
A few years ago I was working for the world’s second largest spirits company. I was the first saleswoman the organisation had in Spain, its most strategically important market in Europe. I was given a geographical area, set the sales targets and after a training period on the field, I began my 6-month baptism-by-fire sales [...]
Tags: communication, innovation, leadership, madrid, marketing, mentoring, sales
Feb
09
2009
With the onset of the financial crisis, the City is in turmoil. Redundancies are announced on a daily basis, employees escorted out of corporate premises just as frequently. The corporate bodies are responding in a knee-jerk fashion: ‘let’s cut our losses, let’s get rid of the extra “fat” in our organisation and let’s, effectively, run [...]
Tags: creativity, empowerment, engagement, freedom, leadership, transparency