Feb
17
2010
Research by Catalyst consistently highlights that stereotyping is the biggest barrier for the progression of women in Corporate World.
I believe the fault lies with our brain. It consists of over 180 billion neurons, each processing information through 15,000 synapses per second. So as to be efficient and save energy, the brain “cheats” and creates shortcuts [...]
Tags: bias, breaking gender stereotypes, Catalyst, herrmann, inclusion, innovation, Neuroscience
Dec
18
2009
I recently gave a Keynote Speech at the Women and Sport conference in London. The theme: Developing Female Leaders in for the sport world and what can be learnt from the business world. It appears my speech struck a serious cord with participants based on the flurry of communication I have since received.
I shared my [...]
Tags: bidiversity, Culture Change, Segregation, Women and Sport
Jun
17
2009
Did you know that, on average, employee costs can be calculated at 2.7 times of base salary. So, someone on £35,000 costs the business £94,500 (including national insurance (social security)/employment costs and minimal office space). Fanatics of Business Week would have seen the articles last year with the astounding facts:
• Only 13% of senior executives at [...]
Tags: Diengagement, diversity
Apr
30
2009
In today’s difficult economic environment, customer relationship management becomes more critical than ever before. Connecting, understanding and delivering is no longer enough. These days, it is critical to move the bar even higher - to enthuse the customer, so that every one of their thoughts and desires is delivered without a second thought. The moment that [...]
Tags: b2b, CRM, Customer Relationship Management, Empathy, Neuroscience, women in business
Mar
12
2009
March is a wonderful month for women as International Woman’s Day (8th March), is a time when we all recognise the achievements of women who have succeeded when the odds were against them. From the days of the Suffragettes to modern-day hard-working women (whether mothers or professional women), the “fairer sex” has demonstrated they are agents [...]
Tags: brain, change agents, intuition, preparation, strategy, success, women
Mar
04
2009
Banks are under great pressure to recoup some of the pennies that could momentarily redress their dire financial situations. I say momentarily, because with the wave of acquisitions and toxic asset re-evaluations, write-offs are mounting like stalactites on serious speed.
So, banks are forcing businesses and consumers in any way they can to cough up the [...]
Tags: customer service, diversity, irresistible service, leadership, loyalty
Feb
08
2009
When we are in school, we play with all of the kids in the playground – bar, of course, the school bully. As children, we want to be included and run home crying if ”Johny, did will play with me”. Societal and organisational norms somehow make us, as we mature, to home in on a certain ”career [...]
Tags: career course, career path, diversity, mentoring, mentoring mesh