Archive for the 'diversity' Category

Feb 17 2010

Breaking Gender Stereotypes requires the Rewiring of our Brains

Published by admin under diversity

Research by Catalyst consistently highlights that stereotyping is the biggest barrier for the progression of women in Corporate World.
I believe the fault lies with our brain. It consists of over 180 billion neurons, each processing information through 15,000 synapses per second. So as to be efficient and save energy, the brain “cheats” and creates shortcuts [...]

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Dec 18 2009

Women in Sport and Business: How Segregation sabotages Female Advancement

Published by admin under diversity

I recently gave a Keynote Speech at the Women and Sport conference in London. The theme: Developing Female Leaders in for the sport world and what can be learnt from the business world. It appears my speech struck a serious cord with participants based on the flurry of communication I have since received.
I shared my [...]

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Jun 17 2009

The Cost of Disengagement: Diversity Strategies to save your Business Money

Published by admin under diversity

Did you know that, on average, employee costs can be calculated at 2.7 times of base salary. So, someone on £35,000 costs the business £94,500 (including national insurance (social security)/employment costs and minimal office space). Fanatics of Business Week would have seen the articles last year with the astounding facts:
• Only 13% of senior executives at [...]

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Apr 30 2009

Enthuse or Loose: Customer Relationship Management need to become Delightful Relationships Management

Published by admin under diversity

In today’s difficult economic environment, customer relationship management becomes more critical than ever before. Connecting, understanding and delivering is no longer enough. These days, it is critical to move the bar even higher - to enthuse the customer, so that every one of their thoughts and desires is delivered without a second thought. The moment that [...]

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Mar 12 2009

Success IS an Attitude

Published by admin under Personal Development, diversity

March is a wonderful month for women as International Woman’s Day (8th March), is a time when we all recognise the achievements of women who have succeeded when the odds were against them. From the days of the Suffragettes to modern-day hard-working women (whether mothers or professional women), the “fairer sex” has demonstrated they are agents [...]

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Mar 04 2009

The Key to Irresistible Service: Stand in your Customers Shoes (or Stilettos)

Published by admin under Uncategorized, diversity

Banks are under great pressure to recoup some of the pennies that could momentarily redress their dire financial situations. I say momentarily, because with the wave of acquisitions and toxic asset re-evaluations, write-offs are mounting like stalactites on serious speed.
So, banks are forcing businesses and consumers in any way they can to cough up the [...]

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Feb 08 2009

A New Approach to Mentoring: A Mentoring Mesh

Published by admin under Personal Development, diversity

When we are in school, we play with all of the kids in the playground – bar, of course, the school bully. As children, we want to be included and run home crying if ”Johny, did will play with me”. Societal and organisational norms somehow make us, as we mature, to home in on a certain ”career [...]

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